Our comprehensive support programs are aimed at providing resources and knowledge to keep the Lyophilizers running smoothly without affecting the production plans. We undertake Annual maintenance contracts only for labour or Comprehensive Maintenance contracts with spares and labour.
Our extensive support which originates from our vast knowledge base, and strong service-support ethics, ensures security, continuity and connectivity at all times.
VALIDATION AND CALIBRATION SERVICES
As regulatory requirements increase, companies are faced with the challenge ofmaintaining validated systems and processes. We will support in terms of re-validation of the equipment as per the latest guidelines. we also extend support for calibration of critical sensors
ONLINE REMOTE SUPPORT
We have dedicated team located in our office to address the customer requirementssuch as use of SCADA, minor maintenance techniques, software related issues. Our team will take control of the equipment computer and resolve the issue online thus saving lot of time of the customer. We understand importance of the production time.
SPARES AND CONSMABLES
In our warehouse we stock all the required spare parts for quick customer support.Our logistics team will ensure you the timely delivery of the correct, suitable partswithout any hassles.
We offer extensive range of retrofits such as replacement of Vacuum Systems, Refrigeration Systems, modifications of Shelf Systems, Liquid Nitrogen Traps, H2O2 sterilization systems, Filter integrity Systems, Precision vacuum control methods etc at affordable cost with quick turnaround time.
IN HOUSE R&D LYO
We have R&D model available at customer disposal for developing the Lyophilizationcycles; customers may use our laboratory with all the available services. We also share our product development and optimization techniques.
IN HOUSE TRAINING
We will offer in House Training programs for Systems operation, Error handling , preventive maintenance techniques , corrective maintenance techniques.
CONTROL SYSTEM UPGRADES
Upgrade to new technology control systems with 21CFR Part 11 compliance, current GAMP requirements, Control panel upgrades, Paperless Recorders, replacement of new model vacuum sensors etc.